Shipping Policy

Shipping Policy

 

Free Standard Shipping

We offer free standard shipping on all Canadian orders over $69 CAD.

U.S. orders ship at a flat rate of $15 USD.

Duties and customs fees are prepaid, so there are no extra charges upon delivery.

Tracked Shipping
All orders are shipped with tracking. Once your order has been dispatched, tracking information will be provided so you can follow your package’s journey.

Processing Time
In-stock orders are typically processed and shipped within 3 business days after payment confirmation.

Estimated Delivery
Estimated delivery time is approximately 3–7 business days for orders within Canada and the United States after dispatch. Delivery times are estimates and may vary depending on the carrier, destination, weather, holidays, or other circumstances outside our control.

Shipping Origin

All orders are carefully packed and dispatched from Whitby, Ontario, Canada.

Shipping Address
Please ensure that your shipping address is complete and accurate before placing your order. The Little Petals is not responsible for delays or misdeliveries resulting from incorrect or incomplete address information.

Lost or Delayed Packages
If your tracking information shows an unusual delay or you believe your package may be lost, please contact us and we will assist you in working with the shipping carrier.

Returns & Exchanges

Due to the nature of our small business and carefully selected collections, all sales are final. We do not accept returns or exchanges.

However, your satisfaction is important to us. If you receive an incorrect, damaged, or defective item due to an error on our part, please contact us within 3 days of delivery, along with your order number and photos of the issue.

We will gladly review the situation and work with you to find an appropriate solution.

Thank you for understanding and supporting our small business!